Great holiday agent to book your holidays
Traveling from Manchester to Perth then on to Brisbane. Finally spending a weekend in Hong Kong on the way home.Not the easiest of itineraries but one you think an experienced agent like Travelbag could sort better than ourselves on line. Oh how wrong I am.Eight hours wait in Hong Kong airport on the way over. Advised to book into the lounge there by the agent. An absolute waste of money and time. It transpires there were earlier flights we could have got to avoid this wait but we were never made aware of this.On the way back from Brisbane, we have justs discovered that we could have caught an earlier flight to Hong Kong giving us an extra afternoon there. Unfortunately our agent has booked us on a longer later flight that stops off on Cairns on the way increasing our journey time by about three and a half hours.We will never use this agency again. Totally disorganised and treated us as a nuisance whenever we questioned anything. As for the stopover at Cairns we only noticed this when we got to Brisbane airport. In the very small print of our itinerary it does mention one stop but at no point was this ever discussed, explained or agreed by ourselves when we went into book with Travelbag.Avoid total disappoint and dreadful service, do it yourself on line. Easier, clearer, less confusing and cheaper. How this business still trades is beyond me.
Knowledgable staff great deal
What a fantastic trip we have just returned from, expertly arranged by Emily Stringer whose calm manner and organisational skills are simply wonderful. The whole trip went like clockwork. Thank you.
DO NOT USE AND BEWARE. MAJOR SCAMMERS AND IVE PAID 604 FOR A HOLIDAY. SEATS WERE NOT AVAILABLE. STILL HAD NO REFUND AND NOW THEY WONT ANSWER MY CALLS. I WAS SUPPOSED TO GET A MANAGER TO CALL ME BACK AND STILL NOTHING. BEST TO BOOK FLIGHTS DIRECT WITH FLIGHT COMPANIES.
Travelbag Knutsford Shop is a UK Travel Agency based in Knutsford, North West England. Travelbag Knutsford Shop is located at 8 Princess St, Knutsford WA16 6BU, UK.
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