An expensive gym with incompetent staff. I was a member for a year and even though I moved away from Knutsford halfway through the year I had to continue paying for the full year since I was contractually obliged to. When it came to the 11th month of my membership I gave the gym my 1 month notice as they required and told them that I did not want to renew my membership at the end of the 12 months, they sent me the paperwork which I signed, scanned and sent back and they confirmed my membership was cancelled. In reality they had no intention of letting me go. They continued to charge me for 4 months after the 12 month term had ended despite numerous calls and emails to them where they admitted it was their fault, however they continued to charge me without my permission over and over again. I eventually got a refund but it took almost 3 months to 'process' (more than 6 months after my contract with them had expired) and I received not so much as an apology for the 140 they took from me and kept for 7 months. It is worth noting that if you fail to make a payment to Anytime fitness on time at any point during your contract they start slapping you with large fines immediately and start aggressively increasing the size of your debt to them but when you're the one they owe money to they couldn't care less about when/if you get it back and how long it will take. I had hoped it would be just me that had such a horrible experience but two of my friends who recently cancelled their memberships with the gym had similar exeriences with money being taken from their accounts without permission after their contract expired as well. The management at this franchise are toxic and will try to bleed you for every penny you have even after your contract with them has expired. There are cheaper gyms with rolling 1 month contracts in the area (PureGym Northwich springs to mind), avoid these criminal and exploitive 12 month minimum contracts if you possibly can, they serve only to benefit the gyms not the customers.
Love this gym, staff are friendly and energetic. PTs are always around and help whenever. Classes included in membership, its open 24/7 and I can use any Anytime Club where ever I go, Knutsford is my home town one and Stockton heath is where I work so I use this on my dinner! perfect!!
Please all potential members beware!!! At Anytime Fitness make sure when you sign the contract, it really is a 12month contract! Not a 13month contract that they are scamming people into paying, make sure you understand that there contracts are roll on contracts and will have no sympathy over you or anyone else. They threatened me several times to involve debt collectors to pay the 13month. Please avoid the same mistake I made and you will then avoid the sleepless nights Ive had over the last couple of months due to the staff of Anytime Fitness.
The best gym I've ever joined!Great facilities, friendly staff, and its always open. The classes are really fun & its never too busy. Absolutely love it here!
Just joined this gym and it's fab! Staff friendly and very helpful. First time visit yesterday and joined in on a fitness group of girls in the morning who were very friendly. The coach was really good as well.
Anytime Fitness Knutsford is a UK Gym based in Knutsford, North West England. Anytime Fitness Knutsford is located at First Floor, 25-29 Canute Pl, Knutsford WA16 6BQ, UK.
Please contact with Anytime Fitness Knutsford using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Anytime Fitness Knutsford opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Gym in Knutsford
You Might Also Consider